{"id":12396,"date":"2026-09-18T16:11:51","date_gmt":"2026-09-18T14:11:51","guid":{"rendered":"https:\/\/plateformes-de-veille.org\/index.php\/2026\/09\/18\/trois-appels-deux-mails-une-heure-perdue-le-collegue-qui-sait-nest-pas-la-dans-les-entreprises-de-services-ce-scenario-nest-plus-un-incident-cest-un-cout-structurel-une-et\/"},"modified":"2026-09-18T16:11:51","modified_gmt":"2026-09-18T14:11:51","slug":"trois-appels-deux-mails-une-heure-perdue-le-collegue-qui-sait-nest-pas-la-dans-les-entreprises-de-services-ce-scenario-nest-plus-un-incident-cest-un-cout-structurel-une-et","status":"publish","type":"post","link":"https:\/\/plateformes-de-veille.org\/index.php\/2026\/09\/18\/trois-appels-deux-mails-une-heure-perdue-le-collegue-qui-sait-nest-pas-la-dans-les-entreprises-de-services-ce-scenario-nest-plus-un-incident-cest-un-cout-structurel-une-et\/","title":{"rendered":"Trois appels, deux mails, une heure perdue : le coll\u00e8gue qui \u00ab sait \u00bb n&rsquo;est pas l\u00e0. Dans les entreprises de services, ce sc\u00e9nario n&rsquo;est plus un incident : c&rsquo;est un co\u00fbt structurel. Une ETTI r\u00e9gionale a choisi de le traiter comme un chantier de m\u00e9moir"},"content":{"rendered":"<p>Source : www.veillemag.com<\/p>\n<p><a href=\"https:\/\/www.veillemag.com\/Trois-appels-deux-mails-une-heure-perdue-le-collegue-qui-sait-n-est-pas-la-Dans-les-entreprises-de-services-ce_a8409.html\" target=\"_blank\" class=\"feedzy-rss-link-icon\">Lire la Suite<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Source : www.veillemag.com Lire la Suite<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-12396","post","type-post","status-publish","format-standard","hentry","category-veillemag"],"_links":{"self":[{"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/posts\/12396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/comments?post=12396"}],"version-history":[{"count":0,"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/posts\/12396\/revisions"}],"wp:attachment":[{"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/media?parent=12396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/categories?post=12396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plateformes-de-veille.org\/index.php\/wp-json\/wp\/v2\/tags?post=12396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}